| RETURNS POLICY |  | We cannot accept returns on parts that have been used or installed. No returns will be accepted after 30 days. No returns on non-stocked or special order items and certain electronics. Prior authorization must be given before any return can be made. Please call 225-754-7223 for a return authorization number. All returns must be made within 30 days of purchase date, and must be in original packaging. A 20% Restocking Fee may be applied. Returns must be accompanied with a copy of the invoice AND a completed return form or they will not be honored. [Click here to print out our return form] |
| "THUNDERBUCKS" PROGRAM | | 
"ThunderBucks" is a points-rewards system for Thunder Racing customers. For every dollar you spend at Thunder Racing, you will earn a 1% credit towards any future purchase. You can spend these as often as you like, or save them up. From time to time, we will offer "Double Point Redemptions" which will allow you to double your points.
• Points are earned for every dollar spent @ Thunder Racing beginning October 1, 2004.
• Points can be accumulated on any item INCLUDING Sale items, GP items, etc.
• Points can be redeemed on any item, INCLUDING Sale items, GP items, etc.
For additional information visit this page. To check your points status, or to redeem your points, contact your Thunder Racing sales representative at 877-516-RACE. |
| ON-LINE ORDERING DISCOUNTS | | Save Time & Money by placing your order through our secure internet ordering system! On-line order discounts do not apply to sale prices, clearance items or package prices. Discount may not apply on certain items that have "free shipping." Discounts are applied before shipping charges and are automatically calculated on your final order form.
|
| Dollar Amount of Order | Discount Amount | $150 - $250 | $5.00 | $251 - $450 | $10.00 | $451 - $999 | $20.00 | $1000 - up | $40.00 |
|
|
| SHIPPING | | Shipping and Insurance are additional on each item unless otherwise specified. Next Day Air and Second Day Air delivery are available upon request for an additional charge. Please call or e-mail if you have any questions regarding shipping charges on a specific product. Customers that refuse shipments will not be shipped to again and are subject to a 20% restocking fee AND all return shipping charges.
Shipments to Alaska, Hawaii, Puerto Rico, APO and FPO addresses, and some international orders may be shipped via US Mail. These orders may be subject to additional charges over the shipping charges listed on our on-line order form. Any order over $150 that is shipped via US Mail will incur a $10 service charge over regular shipping. Please e-mail if you would like more information on this.
Orders shipped via UPS will receive tracking numbers via email after their order has shipped. Customers may track their packages via our tracking page.
|
Revised 12.6.2007 | | WARRANTIES POLICY | | All of the products sold by Thunder Racing, regardless of the manufacturer, are designed for Racing and Performance applications. Many of our manufacturers offer NO WARRANTY on their products, either stated or implied, due to the unusual stresses placed on the parts and because we have no control over how they are installed and used. Many of these products are designed for off-road use only are are not legal for use on public highways. If you have a question about the warranty on a specific product, please e-mail sales@thunderracing.com or call us at 225-754-7223. Buyer assumes all risk and liability associated with these products.
|
| PRIVACY POLICY | | Thunder Racing collects certain personal information during account registration and order checkout. This information may include name, gender, address, telephone number, and customer vehicle data. However, Thunder Racing will never share, give away, or sell your personal information. All personal information collected by Thunder Racing is used only for order fulfillment and internal marketing purposes only.
We use industry strandard SSL encryption technology during all exchanges of personal information.
|
| GENERAL POLICIES AND COPYRIGHT RESTRICTIONS | | All products and logos contained within these pages are used with permission and are property of their respective companies. Please do not reproduce without written permission. Prices are correct at the time of publication and are subject to change without notice. Thunder Racing is not responsible for misprints or typographical errors. Information contained on this website is reliable, but is not guaranteed to be accurate. |
| PAYMENTS | | We accept VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER, as well as CASH, CERTIFIED CHECKS and MONEY ORDERS. COD's are welcome on in-stock items on orders less than $1000. There is a $9.00 additional charge for COD shipments. Sorry, No Personal Checks. We also accept Paypal payments from verified Paypal accounts. Please contact our sales department for more information.
International orders must be paid for via a bank wire transfer. Please call for further details and assistance. [Click Here to Print Our Mail-In Order Form] |
| EMISSIONS AND COMPLIANCE | | Thunder Racing is not responsible for parts not being smog-legal in your area. Many parts are not legal for sale or use in California, or on any pollution controlled vehicle. It is your responsibility to be aware of your local emissions laws and checking for legality of any parts purchased. If you have any questions about the emissions-legal status of a certain part, please call 877-516-RACE or email us for assistance. |
| MORE FINE PRINT... | | Thunder Racing makes no warranties of any kind whatsoever, express or implied, and all implied warranties of merchantability and fitness for any particular purpose are hereby disclaimed and excluded. The final determination of the suitability of the equipment for the use contemplated by the purchaser is the sole responsibility of the purchaser and Thunder Racing shall have no responsibility in connection with the purchaser’s decision as to such suitability. It is expressly understood and agreed that under no circumstances shall Thunder Racing, Inc. be liable for any special, incidental or consequential damages in connection with the purchaser’s use of any product sold by Thunder Racing, Inc. The purchaser acknowledges that it understands any hazards involved in both the proper and the improper use of said products. It is further mutually understood that insofar as Thunder Racing has no reason to know the purpose for which the purchaser intends to use the equipment supplied, we can make no guarantee that such is fit for any particular purpose, or that the purchaser’s intended use is free from hazard.
|
|
